Pricing | Chatling

Free

$0 /month

Get Started

Live chat
Unlimited chats
100 AI credits 1 AI response = 1 credit on GPT-4o. Credit usage varies based on the AI model used.
1 seat Number of team members you can add to your project.
Visual builder Create chatbots visually without writing any code.
2 chatbots & AI agents Number of chatbots that you can create.
500,000 knowledge base characters Total number of characters for your AI knowledge base.
2 actions per AI agent Actions empower your AI agent to execute tasks seamlessly and in real-time while it converses with customers.
Limited chatbot customization Customize the chatbot's appearance to match your branding.
9 AI models Available models: GPT-5.1, GPT-4.1, GPT-4o, GPT-4o Mini, GPT-4, Claude 4 Sonnet, Claude 3.5 Haiku

Recommended

Starter

$29 /month

Get Started

Live chat
Unlimited chats
3,000 AI credits 1 AI response = 1 credit on GPT-4o. Credit usage varies based on the AI model used.
2 seats Number of team members you can add to your project.
Visual builder Create chatbots visually without writing any code.
5 chatbots & AI agents Number of chatbots that you can create.
20 million knowledge base characters Total number of characters for your AI knowledge base.
4 actions per AI agent Actions empower your AI agent to execute tasks seamlessly and in real-time while it converses with customers.
Autosync KB sources Automatically resyncs knowledge base sources to fetch the latest data.
Full chatbot customization Customize the chatbot's appearance to match your branding.
32 AI models Available models: o4 Mini, o3 Mini, GPT-5, GPT-5 Mini, GPT-5 Nano, GPT-5.1, GPT-4.1, GPT-4.1 Mini, GPT-4.1 Nano, GPT-4o, GPT-4o Mini, GPT-4, Claude 4.5 Sonnet, Claude 4.5 Haiku, Claude 4 Opus, Claude 4 Sonnet, Claude 3.7 Sonnet, Claude 3.5 Sonnet, Claude 3.5 Haiku, Claude 3 Opus, Claude 3 Sonnet, Claude 3 Haiku, Gemini 2.5 Flash, Gemini 2.5 Pro, Gemini 2.0 Flash
API access
Chatbot analytics View detailed analytics for your chatbots, such as number of new conversations and leads, peak chat times, and more.
Voice input Allows users to send messages by voice (speech-to-text transcription).

$290 /year

Get Started

Live chat
Unlimited chats
3,000 AI credits 1 AI response = 1 credit on GPT-4o. Credit usage varies based on the AI model used.
2 seats Number of team members you can add to your project.
Visual builder Create chatbots visually without writing any code.
5 chatbots & AI agents Number of chatbots that you can create.
20 million knowledge base characters Total number of characters for your AI knowledge base.
4 actions per AI agent Actions empower your AI agent to execute tasks seamlessly and in real-time while it converses with customers.
Autosync KB sources Automatically resyncs knowledge base sources to fetch the latest data.
Full chatbot customization Customize the chatbot's appearance to match your branding.
32 AI models Available models: o4 Mini, o3 Mini, GPT-5, GPT-5 Mini, GPT-5 Nano, GPT-5.1, GPT-4.1, GPT-4.1 Mini, GPT-4.1 Nano, GPT-4o, GPT-4o Mini, GPT-4, Claude 4.5 Sonnet, Claude 4.5 Haiku, Claude 4 Opus, Claude 4 Sonnet, Claude 3.7 Sonnet, Claude 3.5 Sonnet, Claude 3.5 Haiku, Claude 3 Opus, Claude 3 Sonnet, Claude 3 Haiku, Gemini 2.5 Flash, Gemini 2.5 Pro, Gemini 2.0 Flash
API access
Chatbot analytics View detailed analytics for your chatbots, such as number of new conversations and leads, peak chat times, and more.
Voice input Allows users to send messages by voice (speech-to-text transcription).

Ultimate

$99 /month

Get Started

Live chat
Unlimited chats
12,000 AI credits 1 AI response = 1 credit on GPT-4o. Credit usage varies based on the AI model used.
6 seats Number of team members you can add to your project.
Visual builder Create chatbots visually without writing any code.
35 chatbots & AI agents Number of chatbots that you can create.
90 million knowledge base characters Total number of characters for your AI knowledge base.
7 actions per AI agent Actions empower your AI agent to execute tasks seamlessly and in real-time while it converses with customers.
Autosync KB sources Automatically resyncs knowledge base sources to fetch the latest data.
Full chatbot customization Customize the chatbot's appearance to match your branding.
32 AI models Available models: o4 Mini, o3 Mini, GPT-5, GPT-5 Mini, GPT-5 Nano, GPT-5.1, GPT-4.1, GPT-4.1 Mini, GPT-4.1 Nano, GPT-4o, GPT-4o Mini, GPT-4, Claude 4.5 Sonnet, Claude 4.5 Haiku, Claude 4 Opus, Claude 4 Sonnet, Claude 3.7 Sonnet, Claude 3.5 Sonnet, Claude 3.5 Haiku, Claude 3 Opus, Claude 3 Sonnet, Claude 3 Haiku, Gemini 2.5 Flash, Gemini 2.5 Pro, Gemini 2.0 Flash
API access
Chatbot analytics View detailed analytics for your chatbots, such as number of new conversations and leads, peak chat times, and more.
Voice input Allows users to send messages by voice (speech-to-text transcription).
Satisfaction survey Display survey at the end of chats to collect user feedback about their interaction with the chatbot.
Remove "Powered by Chatling" branding Remove the 'Powered by Chatling' branding from the chatbot.

$990 /year

Get Started

Live chat
Unlimited chats
12,000 AI credits 1 AI response = 1 credit on GPT-4o. Credit usage varies based on the AI model used.
6 seats Number of team members you can add to your project.
Visual builder Create chatbots visually without writing any code.
35 chatbots & AI agents Number of chatbots that you can create.
90 million knowledge base characters Total number of characters for your AI knowledge base.
7 actions per AI agent Actions empower your AI agent to execute tasks seamlessly and in real-time while it converses with customers.
Autosync KB sources Automatically resyncs knowledge base sources to fetch the latest data.
Full chatbot customization Customize the chatbot's appearance to match your branding.
32 AI models Available models: o4 Mini, o3 Mini, GPT-5, GPT-5 Mini, GPT-5 Nano, GPT-5.1, GPT-4.1, GPT-4.1 Mini, GPT-4.1 Nano, GPT-4o, GPT-4o Mini, GPT-4, Claude 4.5 Sonnet, Claude 4.5 Haiku, Claude 4 Opus, Claude 4 Sonnet, Claude 3.7 Sonnet, Claude 3.5 Sonnet, Claude 3.5 Haiku, Claude 3 Opus, Claude 3 Sonnet, Claude 3 Haiku, Gemini 2.5 Flash, Gemini 2.5 Pro, Gemini 2.0 Flash
API access
Chatbot analytics View detailed analytics for your chatbots, such as number of new conversations and leads, peak chat times, and more.
Voice input Allows users to send messages by voice (speech-to-text transcription).
Satisfaction survey Display survey at the end of chats to collect user feedback about their interaction with the chatbot.
Remove "Powered by Chatling" branding Remove the 'Powered by Chatling' branding from the chatbot.

Compare our plans and features

Free

Starter

Ultimate

Usage

Chats

Unlimited

AI credits ? 1 AI response = 1 credit on GPT-4o. Credit usage varies based on the AI model used.

100/mo

3,000/mo

12,000/mo

Knowledge base characters ? Total number of characters for your AI knowledge base.

500,000

20,000,000

90,000,000

Email credits ? Number of emails you can send using the Send Email block. Each email sent counts as 1 credit.

25/mo

1,500/mo

10,000/mo

Chatbots & agents ? Number of chatbots that you can create.

Seats ? Number of team members you can add to your project.

AI Actions ? Actions empower your AI agent to execute tasks seamlessly and in real-time while it converses with customers.

2 per agent

4 per agent

7 per agent

Voice input ? Number of minutes for speech-to-text transcription

400 min/mo

1,500 min/mo

Resync credits ? Resync knowledge base sources to fetch the latest data. Each credit is equivalent to 10,000 characters.

10,000/mo

50,000/mo

Features

Live chat

AI chat summary ? When a conversation is handed off to a human agent, an AI-generated summary is display so your team has full context before joining the chat.

Visual builder ? Create chatbots visually without writing any code.

Intents ? Intents give your chatbot the ability to understand what users want, regardless of how they phrase it.

Capture leads ? Capture leads from your chatbot by collecting their contact information.

Chatbot customization ? Customize the chatbot's appearance to match your branding.

Limited

Full

Knowledge base file upload limit ? Maximum size of individual files that can be uploaded to the Knowledge Base.

1 MB

25 MB

100 MB

Analytics dashboard ? View detailed analytics for your chatbots, such as number of new conversations and leads, peak chat times, and more.

Voice input ? Allows users to send messages by voice (speech-to-text transcription).

Autosync sources ? Automatically resyncs knowledge base sources to fetch the latest data.

Export chats

Export leads

Download chat transcript ? Allow end-users to download chat transcripts.

Satisfaction survey ? Display survey at the end of chats to collect user feedback about their interaction with the chatbot.

Integrations

Web widget

API

Zapier

Instagram

Visual builder blocks

Send Message

Capture Response

Conditions

Actions

Limited

Send Email

Google Sheets Integration

Cal.com Integration

Zendesk Integration

Zoho Integration

HubSpot Integration

Sharing

Share your chatbots ? Share your chatbot with others by providing them with a link.

Password protect shared chatbots ? Protect your shared chatbot with a password.

Notifications

New leads ? Receive email notifications when new leads are captured by your chatbot.

New conversations ? Receive email notifications when new conversations are started by users.

Branding

Custom domain ? Use your own domain for the chatbot widget, sharing links, and other features to maintain your brand identity.

Available as add-on

Remove "Powered by" branding ? Remove the 'Powered by Chatling' branding from the chatbot.

AI models

GPT-5.4 Pro

GPT-5.4

GPT-5.2

GPT-5.1

GPT-5

GPT-5 Mini

GPT-5 Nano

GPT-4.1

GPT-4.1 Mini

GPT-4.1 Nano

GPT-4o

GPT-4o Mini

o4 Mini

o3 Mini

Claude Sonnet 4.6

Claude Opus 4.6

Claude Sonnet 4.5

Claude Haiku 4.5

Claude Opus 4

Claude Sonnet 4

Claude Haiku 3.5

Gemini 3.1 Pro Preview

Gemini 3.1 Flash Lite Preview

Gemini 3 Flash Preview

Gemini 2.5 Flash

Gemini 2.5 Pro

Gemini 2.0 Flash

Frequently Asked Questions

Which AI model does Chatling use?

Please refer to the Supported AI Models page for the full list of available models.

What is meant by AI credits?

AI credits are consumed when the chatbot generates an AI response. Each AI response consumes a certain number of AI credits based on the model used. Refer to the next question for the number of credits used by each model.

How many credits are consumed per AI message?

It depends on the AI model used. Here are the credits used per AI message for each model:

Grok 4.2 (Non-reasoning): 3 credits
Grok 4.1 Fast: 0.5 credit
DeepSeek V3.2 (US): 0.5 credit
Mistral Small 4: 0.5 credit
Mistral Medium 3.1: 1 credit
Mistral Large 3: 1 credit
Gemini 3.1 Pro Preview: 3 credits
Gemini 3.1 Flash-Lite Preview: 1 credit
Gemini 3 Flash Preview: 1 credit
Claude Opus 4.6: 8 credits
Claude Sonnet 4.6: 4 credits
GPT 5.4: 4 credits
GPT 5.2: 3 credits
GPT 5.1: 2 credits
Claude Sonnet 4.5: 3 credits
Claude Haiku 4.5: 1 credit
Gemini 2.5 Pro: 1.5 credits
Gemini 2.5 Flash: 0.5 credit
GPT-4.1: 2.5 credits
GPT-4.1 Mini: 1 credit
GPT-4.1 Nano: 0.5 credit
o4 Mini: 3.5 credits
o3 Mini: 2 credits
GPT-4o: 2.5 credits
GPT-4o mini: 0.5 credit

Do the usage reset every month?

Usages such as AI credits, Email credits, Voice input, and Resync credits are reset every month.

Are my data and uploaded documents stored securely?

Yes, we take data security seriously and are proud to be a GDPR-compliant platform. Your content and data are and will always remain yours. We claim no intellectual property rights over your data and will never sell them to other companies.

For more information, please refer to our Data Protection and Terms of Service page.

What is the privacy policy for my data and uploaded documents?

Your content and data are and will always remain yours. We claim no intellectual property rights over your data and will never sell them to other companies. For more information, please refer to our Terms of Service.

For uploaded documents, they are automatically deleted from our servers once they're processed.

Do you train your AI model using my data?

Your data will not be used to train the AI models. For more information, please refer to Section 3.2 of our Terms of Service.

Do you offer custom plans?

Yes, we do. Please contact us to discuss your requirements.

What is your refund policy?

We offer a 7-day moneyback guarantee for initial purchases. Within this period, you can test the chatbot to assess its performance and whether it's a suitable choice for you. If you're not satisfied, you can request a refund within 14 days of your first purchase by sending an email to [email protected] and we will refund it in full with no questions asked.

How many users can use my chatbot?

We don't enforce any limits on the number of users who can use your chatbot.

Can the AI understand multiple languages?

Yes, it can understand and respond in over 80 languages.

Simple, transparent pricing

Free

Starter

Ultimate

Add-Ons

Compare our plans and features

Frequently Asked Questions

Which AI model does Chatling use?

What is meant by AI credits?

How many credits are consumed per AI message?

Do the usage reset every month?

Are my data and uploaded documents stored securely?

What is the privacy policy for my data and uploaded documents?

Do you train your AI model using my data?

Do you offer custom plans?

What is your refund policy?

How many users can use my chatbot?

Can the AI understand multiple languages?

Transform customer interactions with AI agents that actually work