Changelog

New features, improvements, and updates from Chatling.

new

Conversation labels, visitor status, and mentions

We’ve added three new features to help your team organize conversations and respond faster.

1. Conversation labels

Create custom labels, apply multiple labels to a conversation, and filter your inbox to quickly find related chats.

2. Live visitor indicator

See whether a visitor is currently online directly from the conversation, so you know when it’s the best time to reply.

3. Team mentions

Mention teammates in private notes using @name . They’ll receive an email notification with a link to the conversation, making collaboration and handoffs easier.

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New AI models: GPT 6, Opus 5.5, Grok 4.7, GLM 5.3 and DeepSeek V4.1

We’ve added a number of new models to Chatling, giving you more choice across quality, speed, and cost.

  • GPT-6 Astra (25 credits): OpenAI’s most capable model. Strong reasoning, instruction following, and image understanding for complex, multi-step conversations.
  • GPT-6 Sol (5 credits): A balanced everyday model. Strong reasoning, image understanding, and tool use at a much lower cost than Astra.
  • GPT-6 Luna (1 credit): A fast, low-cost model for high-volume agents. Handles straightforward questions with reasoning, image understanding, and tool use.
  • Claude Opus 5.5 (10 credits): Anthropic’s latest Opus model. Strong reasoning and instruction following for detailed, multi-step answers, with image understanding.
  • xAI Grok 4.7 (5 credits): A fast reasoning model for detailed questions and longer conversations, with a useful balance of quality and cost.
  • GLM 5.3 (3.5 credits): An advanced reasoning model with strong instruction following and context retention. Best for accurate, detailed answers.
  • GLM 5.3 Flash (0.5 credits): A fast model with strong reasoning, image understanding, and low latency. Built for high-volume agents.
  • DeepSeek V4.1 Flash (0.5 credits): A fast multimodal model with long-context understanding and image support. Suited to detailed inquiries at a low cost.

All models are now available in paid plans. Head to your agent’s AI settings to try them and find the right balance of quality, speed, and cost for your needs.