Chatling powers AI support for over 1,000 teams, from solo founders to global brands. We are rated 4.7/5 on G2 and 4.3/5 on Trustpilot, with customers reporting up to a 45% reduction in support tickets.
Are you using Gorgias but still seeing costs climb every time support volume increases? Managing conversations across multiple channels can become difficult, especially when your team relies on macros and ticket-based workflows just to keep up. Chatling reduces reliance on ticket-heavy workflows with AI that resolves conversations faster. So your team can stay productive as support volume grows.
Chatling powers AI support for over 1,000 teams, from solo founders to global brands. We are rated 4.7/5 on G2 and 4.3/5 on Trustpilot, with customers reporting up to a 45% reduction in support tickets.
Gorgias uses ticket-based pricing, which means costs can rise with every customer interaction. During busy periods, usage fees and AI resolution charges can quickly increase your monthly spend. Many teams find that pricing becomes more noticeable as support scales.
Gorgias is optimized for platforms like Shopify, BigCommerce, and Magento. Outside that ecosystem, some of that value disappears. Teams in SaaS, services, healthcare, or agencies often find the workflows and integrations limiting for their needs.
Reporting tools provide basic insights, but deeper visibility into automation performance and support efficiency is limited. This can make it harder for teams to continuously optimize their workflows.
Chatling resolves customer conversations across channels with a simpler setup and predictable pricing options.
Chatling answers questions directly using your content, resolving repetitive queries immediately. When escalation is needed, it sends a clear AI handoff summary for complex questions, so your team can step in with full context.
Chatling offers predictable monthly pricing with credit-based usage options, which makes budgeting easier. Your credits reset every month, and if you need more, you can simply top up as you go.
Chatling works across SaaS, agencies, healthcare, education, real estate, and more. It uses your existing content and can be adapted to different workflows without being tied to one specific platform or industry.
Getting started doesn't require complex configuration. Simply connect your website or upload your documentation, and Chatling trains itself on your content. You go from setup to live support the same day.
Gorgias
Get enterprise-level AI support without enterprise costs. Chatling helps SMBs launch a branded support bot in minutes, handle common questions automatically, and reduce manual workload from day one.
Automate order tracking, returns, and product FAQs around the clock. Chatling reduces repetitive tickets while capturing and qualifying leads even when your team is offline.
Connect your documentation and help centers to answer technical and onboarding questions instantly. This reduces the pressure on support teams and improves user experience during product adoption.
Manage multiple client chatbots from a single dashboard. Automate routine customer interactions while using insights to improve campaign performance and client reporting.
Respond instantly to property inquiries, qualify leads, and handle common buyer questions 24/7. Chatling ensures no opportunity is missed, even outside working hours.
We receive over 1,500 emails from customers every month. After implementing Chatling, it successfully resolved 45% of the support questions, and we now spend less time on customer support and more on development and marketing.
Sasha Garcia
SnapDownloader
We've saved so much time on support thanks to Chatling. It instantly became an expert by scanning our 100+ knowledge base articles and responds just like I would—only faster. It's also great with international customers, answering accurately in German, Italian, and more.
Ben Sibley
Independent Analytics
It has freed up so much time answering our customers, I truly feel like we don't do customer service anymore… I love Chatling and now consider it a central part of our tech stack.
Scott Meadows
FastTranscript
It reduces our support workload and ensures clients get quick answers—even outside working hours. Chatling is incredibly intuitive, easy to navigate, and backed by great support.
Daniela Bouza
Epodex
Support costs rise with ticket volume, making monthly spend unpredictable during peak periods.
Chatling's credit-based pricing makes usage easier to budget, as support volume grows from 500 to 5,000 conversations.
Customers reach out across channels like Instagram and WhatsApp, making management fragmented and slow.
Chatling unifies website chat, WhatsApp, and Instagram in one inbox, so every conversation is managed in one place.
When conversations are escalated, agents must read full threads before responding, slowing resolution.
Chatling provides an AI-generated summary at handoff, giving agents instant context to respond faster.
Stop dealing with unpredictable pricing, fragmented tools, and limited automation. Chatling helps you resolve customer issues faster with AI that actually does the work.
