4.7

The Website Chatbot Built for Resolution, Not Deflection

Add a no-code AI chatbot that answers from your website content, captures qualified leads, and hands complex chats to your team with full context. Launch on your website in minutes.

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Powering AI support for 1,000+ teams, from solo founders to global brands

Your website chatbot should resolve questions. Not turn them into tickets.

Your customers will not wait for a support ticket. They arrive with questions about pricing, product fit, shipping, policies, demos, or account help. When the answers are slow, the customer gets frustrated and leaves to repeat the same question somewhere else.

That is a warm lead lost even with a chatbot already in place. Your team still has to recover chat context, repeat answers, and chase people after interest goes cold. Chatling fixes this.

Launch your website AI chatbot in three simple steps

Everything you need to power your website chatbot

Visual builder

Build custom conversation flows with an intuitive drag-and-drop editor. No code required.

Manage multiple channels from one inbox

Manage conversations from multiple channels in one unified inbox, so your team can respond without switching tabs or missing messages.

Live chat

Take over AI conversations when a human is needed, with the full chat history and customer context already available.

Keep answers updated with your latest content

Auto-sync your website, docs, and help center so answers reflect current pricing, policies, product pages, and support information.

Capture and convert warm leads

Collect visitor details, answer buying questions, and move prospects toward a demo, quote, or next step before they leave.

Reports and analytics

Track resolution and deflection rates, conversation trends, and customer satisfaction to improve support over time.

Built for teams that need seamless website support

Small and medium-sized businesses

Launch AI support without a large budget or technical setup. Connect your website or docs, train an AI agent in minutes, and handle common questions automatically.

E-commerce brands

Automate order tracking, FAQs, and product queries 24/7. Maximize your conversations to capture and qualify leads even when your support team is offline.

SaaS companies

Sync help docs and product content so AI can answer common onboarding and technical questions. When a conversation needs a person, Chatling can hand it off with full context.

Digital marketing agencies

Build AI agents for client websites without writing code. Automate routine questions, capture leads, and review conversation insights across client projects.

Real estate companies

Respond instantly to property inquiries, qualify leads, and handle common buyer questions 24/7. Chatling ensures no opportunity is missed, even outside working hours.

Healthcare and education

Provide secure, instant answers for appointment scheduling or student inquiries. Ensure accurate information is available 24/7 without extra headcount.

Chatling vs most chatbots

Chatling

Most chatbots

Chatling

Resolves questions using your business content

Most chatbots

Deflect visitors to links or saved replies

Chatling

Answers from your website, docs, and help center

Most chatbots

Depend on static flows or manually updated FAQs

Chatling

Supports website, WhatsApp, Messenger, Telegram, and Instagram chats

Most chatbots

Usually stop at website chat

Chatling

Captures lead details and helps qualify prospects

Most chatbots

Use basic forms or manual follow-up for leads

Chatling

Hands off conversations with AI-generated summaries

Most chatbots

Transfer chats with little context

Chatling

Built for faster answers and fewer repetitive tickets

Most chatbots

Work best for simple contact capture

Trusted by teams worldwide

4.7 / 5 on G2

4.3 / 5 on Trustpilot

Ben S.

Co-Founder, Independent Analytics

We've saved so much time on support thanks to Chatling. It instantly became an expert by scanning our 100+ knowledge base articles and responds just like I would—only faster. It's also great with international customers, answering accurately in German, Italian, and more.

Scott M.

CEO, FastTranscript

It has freed up so much time answering our customers, I truly feel like we don't do customer service anymore… I love Chatling and now consider it a central part of our tech stack.

Daniela B.

Epodex

It reduces our support workload and ensures clients get quick answers—even outside working hours. Chatling is incredibly intuitive, easy to navigate, and backed by great support.

Faustin W.

President, POP School

It took about twenty minutes to set up Chatling using our handbook and website. It now answers routine after-hours questions, saving parents from searching through our 70-page handbook.

Jitske d.

Events Manager, The Zoo Events

Chatling formulates beautiful answers. In 75% of cases, it gives the impression that a real person is responding. We receive fewer emails from visitors because they get the answer directly.

Ganesh W.

NPAV

Chatling made it easy to build and train an AI chatbot on our content without technical expertise. It gives accurate answers, matches our website's branding, and has improved response times and support efficiency.

Frequently asked questions about website chatbots

Can Chatling replace the contact form on my website?

Yes. Instead of sending visitors to a static form, Chatling collects their details conversationally and routes the information to your CRM via HubSpot, Zendesk, or Zapier. Fewer abandoned forms, more qualified leads.

Will my customers know they are talking to an AI chatbot?

Chatling handles this how you want it to. You set the persona, name, and tone. Most businesses brand it as their own support assistant. When a conversation needs a human, the handoff happens with full context so customers rarely notice the transition.

How quickly can Chatling start resolving customer questions after I sign up?

Most teams connect their website and go live the same day. Chatling trains itself on your content automatically, with no manual setup, training sessions, or waiting for a developer.

Can the AI chatbot give wrong answers to my customers?

Chatling answers from your verified content only. Built-in guardrails prevent inaccurate responses, and conversation analytics surface content gaps before they become a pattern.

Is there a free AI chatbot for website support?

Yes. Chatling has a free plan with no credit card required. You can connect your content, test the AI agent, and handle real conversations. Visit our pricing page to see other plans available.

How do I know if the AI chatbot is working?

Chatling gives you a unified dashboard to track conversation analytics, view and manage customer conversations from all your channels, and more.

What happens to leads that come in after business hours?

Chatling runs 24/7. It captures visitor details, answers buying questions, and qualifies leads while your team is offline, so no opportunity goes cold before someone can follow up.

Can I add an AI chatbot to my website without disrupting my existing setup?

Yes. Chatling works with WordPress, Shopify, Squarespace, and most platforms. Add it to your website using a simple embed code, no rebuild or redesign needed.

Start resolving website questions before they become tickets

Stop losing customers to slow answers and cold handoffs. Chatling helps you resolve questions, capture warm leads, and pass complex chats to your team with full context. Start free, no coding required.

Get started for free