Chatling powers AI support for over 1,000 teams, including solo founders and global brands. We're also rated 4.7/5 on G2 and 4.3/5 on Trustpilot with a 45% reduction in support tickets.
Botpress gives you a powerful workflow builder, but support teams often spend more time managing flows and updates than talking to customers. Chatling removes that complexity by letting you train AI on your website, docs, and knowledge base. It automatically handles repetitive customer questions without building or maintaining workflows. Less setup. Faster responses. More time for real support.
Chatling powers AI support for over 1,000 teams, including solo founders and global brands. We're also rated 4.7/5 on G2 and 4.3/5 on Trustpilot with a 45% reduction in support tickets.
Botpress gives you powerful tools like Autonomous Nodes and Knowledge Bases, but you still bring everything else: your own content, custom workflows, and logic setup. It can feel more like a development project than a plug-and-play support solution.
With Botpress, content and workflows need to keep up every time your products, policies, or processes change. You shouldn't have to keep deep technical resources on standby just to maintain a support bot.
Botpress is built for teams with technical expertise. Most SMBs don't have developers on staff, and your support managers shouldn't need to work with logic conditions, APIs, or prompt engineering just to handle customer conversations.
Chatling was built for the teams that want customer issues resolved, not teams that enjoy building the systems that resolve them.
Botpress requires structured workflows and node configuration before your AI agent handles anything reliably. With Chatling it's easier. You connect your website URL or docs and the AI starts using your content immediately. No flows to build first.
Instead of managing complex flow logic with Botpress, Chatling delivers responses directly from your existing content. Get responses faster without relying on rigid scripts or complex flow trees.
Botpress workflows and knowledge sources often need manual updates to stay current with new content. Chatling auto-syncs your data sources on a schedule so answers stay accurate without needing reconfiguration.
Botpress is built primarily for developers. Chatling is built for the people on the front lines. Your team writes instructions in plain English and lets the AI handle the rest, no code required.
Botpress
Skip the complex studio builders and variable mapping. Chatling connects to your URLs or files for an immediate, data-driven deployment that works out of the box.
Reduce tier-1 tickets by turning your help docs into instant answers. If an issue escalates, human agents can step in right from Chatling's built-in inbox with a full conversation summary.
Deploy unique AI agents for multiple clients from a single dashboard. Scale your operations with data synchronization rather than maintaining custom webhook infrastructure for every account.
Support patients and students 24/7. Automatically handle enrollment questions and appointment inquiries in 80+ languages, with live chat routing for more complex inquiries.
Capture and qualify leads while you sleep. The AI answers listing questions instantly and routes hot leads to your agents, ensuring you never miss an opportunity after hours.
We receive over 1,500 emails from customers every month. After implementing Chatling, it successfully resolved 45% of the support questions, and we now spend less time on customer support and more on development and marketing.
Sasha Garcia
SnapDownloader
We've saved so much time on support thanks to Chatling. It instantly became an expert by scanning our 100+ knowledge base articles and responds just like I would—only faster. It's also great with international customers, answering accurately in German, Italian, and more.
Ben Sibley
Independent Analytics
It has freed up so much time answering our customers, I truly feel like we don't do customer service anymore… I love Chatling and now consider it a central part of our tech stack.
Scott Meadows
FastTranscript
It reduces our support workload and ensures clients get quick answers—even outside working hours. Chatling is incredibly intuitive, easy to navigate, and backed by great support.
Daniela Bouza
Epodex
You spend two weeks training intents and entities. Your Botpress agent still misunderstands basic customer questions.
Connect your website, and Chatling understands everything instantly. Customers get accurate answers on day one.
Your product team ships a new feature. Now you need new intents, retraining, and redeployment.
Update your documentation, and Chatling auto-syncs. The AI answers questions about the new feature immediately.
A customer asks something complex, but your Botpress agent may need additional setup for handoff and conversation summaries.
Chatling hands off conversations to your team with full context from the interaction.
Chatling is live the same day you sign up. No developer. No flow builder. Just AI that learns your content, resolves customer issues, and hands off to your team when needed.
