WordPress is a widely popular content management system that enables individuals and businesses to quickly build and manage websites.

With its user-friendly interface, extensive plugin ecosystem, and customizable themes, WordPress has become the go-to platform for website owners of all skill levels.

Customer engagement and support are essential for the success of your WordPress website. This is where chatbots come into play. Using chatbots, you can offer instant and automated customer support to website visitors and enhance their experience.

If you want to add a chatbot to your website, Chatling is the best choice. It is a no-code AI chatbot that automatically learns from your WordPress website and provides accurate and personalized responses to your visitors.

The following sections will guide you through integrating Chatling with WordPress.

What is Chatling?

Chatling is an AI chatbot designed to automatically learn from your website content, knowledge base, documents, and other resources, allowing it to provide accurate and personalized responses to customer inquiries.

By adding Chatling to your WordPress site, you can deliver real-time assistance, address customer queries, and provide interactive support.

Getting up and running with Chatling is easy and takes only a few minutes. Read the next section to find out how to add a chatbot to your WordPress website using Chatling.

How to Add Chatbot to WordPress

This tutorial assumes that you have already created a Chatling account and have set up your chatbot.

Method 1: Using a plugin

1. Sign in to your Chatling account.

2. Click on Add to website from the menu.

open the add to website menu

3. Copy the embed code for the chatbot.

chatbot embed code

4. Open your WordPress dashboard and go to Plugins > Add new plugin.

Add new plugin - wordpress

5. Search for the "Insert Headers And Footers" plugin and install the one by WPBrigade.

install WP headers and footers plugin in wordpress

6. Once installed, activate the plugin.

7. go to Settings > WP Headers and Footers from the sidebar.

open WP Headers and Footers settings

8. Paste the chatbot widget code in the header section and click Save Changes.

add chatbot to wordpress website via plugin

Method 2: Using the theme editor

1. Open your WordPress dashboard.

2. From the sidebar menu, select Appearance > Theme File Editor.

open theme file editor in wordpress

3. Under the "Theme Files" section (right side of the screen), search and open the header.php file.

open header.php file in theme editor

4. Paste the chatbot widget code before the closing </head> tag.

paste chatling embed code in header.php wordpress file

5. Click Update file to save.

The chatbot is now live on your website and will be visible to visitors.

How to add to Elementor

If your website is built using Elementor, you can read this tutorial to learn how to add the chatbot widget code to your website's header.

Benefits of Chatbots for Wordpress

Integrating chatbots with your WordPress site brings numerous benefits, from enhanced support and availability to personalized user experiences and improved conversions.

Instant Support and Availability

Chatbots are available 24/7 and can provide instant support to your website visitors, ensuring they receive instant assistance anytime. This availability enhances customer satisfaction and helps capture potential leads or sales, even outside regular business hours.

Efficient and Scalable Customer Support

Chatbots automate customer support processes, handling common queries and providing instant responses. This helps reduce the load on your support team.

Personalized User Experiences

They can engage visitors in interactive conversations, guiding them through your website, providing personalized recommendations, and helping them find the information or products they need.

Improved Lead Generation and Conversion

With Chatling, you can add lead generation forms within the chatbot. This helps you capture valuable visitor information and generate leads directly on your WordPress site. Chatbots can also assist in the conversion process by providing product recommendations, addressing purchase concerns, and offering discounts or promotions.