11 Best Free Chatbots for Websites

Chatbots have revolutionized the way businesses interact with their customers online. In fact, the global AI chatbot market is projected to grow from $15.572 billion in 2024 to $46.641 billion by 2029, driven by the rising demand for automated customer service solutions and operational efficiency.

These virtual assistants, embedded in websites, have become indispensable tools for enhancing user experience, streamlining customer support, and boosting overall business efficiency. If you want to take your website to the next level and provide exceptional customer support, a chatbot might be just what you need.

In this Chatling article, we will dive into the world of chatbots – explore how they can benefit your business and browse through the best free chatbots in the market.

TL;DR: The Best Free Chatbots for Websites

11 Best Free Chatbots for Websites Worth Trying in 2026

1. Chatling

Chatling is the ideal free chatbot for your website, offering AI-powered assistance that's customized to your business. It's a chatbot that learns directly from your business's data sources, which means it comprehends your FAQs, sitemaps, documents, and more.

When visitors ask questions, Chatling understands their intent and provides precise responses. Plus, setting up Chatling is a breeze as it seamlessly integrates with various platforms and rapidly trains itself on your data sources.

Key Features

• Free Plan: Create a free chatbot with Chatling's free plan, which includes 200 AI credits, 1 AI Agent, 1 seat, and 500,000 Knowledge Base characters. You can use it to build and deploy AI experiences without paying upfront.
• Drag-and-Drop Builder: Chatling offers an intuitive visual builder that lets you easily build and adjust complex chatbots based on changing requirements.

• Train on Custom Data: Train Chatling on your own business information using websites, sitemaps, URL lists, PDFs, DOCX files, TXT files, text, FAQs, Zendesk, and Zoho. Chatling can also automatically sync supported sources to keep the information updated.

• Conversational AI: Natural Language Processing (NLP) helps your chatbot understand what customers say, no matter the context or wording.
• Detailed Analytics: Chatling's analytics help you track conversations, leads, customer activity, resolution and deflection, satisfaction, common questions, Knowledge Base gaps, and AI performance.
• Chatbot Customization: Chatling lets you customize the chatbot's appearance to match your brand.
• Live Chat and Human Handoff: Chatling lets businesses hand AI conversations over to human agents when customers need additional help. Agents can take over conversations and reply in real time, while AI summaries give them the context they need to continue the conversation.
• Integrations: Seamlessly integrates with popular platforms like WordPress, Squarespace and Zoho, without needing any coding.  
• API Access: Chatling provides an API for managing and integrating the platform programmatically. The API supports project settings, chatbots, AI models, Knowledge Base content, contacts, conversations, usage, and more.

Pricing

• Free: 200 AI credits, 1 AI agent, 1 seat, 500,000 knowledge base characters, and 2 actions per agent
• Starter ($25/mo): 1,750 AI credits, 2 AI agents, 2 seats, 10 million knowledge base characters, and 4 actions per agent
• Growth ($75/mo): 6,000 AI credits, 5 AI agents, 5 seats, 30 million knowledge base characters, and 7 actions per agent
• Scale ($295/mo): 35,000 AI credits, 7 AI agents, 10 seats, 100 million knowledge base characters, and 12 actions per agent

Pros & Cons

Pros

• Free option
• Training on business data
• Easy customization
• No-coding chatbot creation
• Seamless integration
• GDPR compliant
• Drag-and-drop chatbot builder

Cons

• AI usage is subject to credit limits

2. QuickReply.ai (Previously: Intelliticks)

QuickReply.ai is a conversational commerce platform that helps businesses turn website visitors into leads and customers. Its website chatbot supports proactive engagement, conversational lead capture, AI-to-human handoff, hot lead alerts, and analytics.

Key Features

• Proactive Engagement: QuickReply.ai can trigger personalized conversations based on factors such as the page a visitor is viewing, their location, traffic source, time on site, and device type. It also supports exit-intent and time-delayed prompts.
• Smart Lead Capture: The chatbot collects visitor information through conversational data collection, progressive profiling, and smart field validation, with CRM auto-sync for captured data.
• AI-Human Handoff: AI can handle routine questions and hand conversations to your team when needed, with conversation history and agent routing to help prevent context loss.
• Hot Lead Alerts: QuickReply.ai identifies high-intent visitors and can alert sales teams through real-time notifications, lead scoring, and Slack, email, or SMS alerts.
• Analytics & Insights: Track conversations, conversions, drop-offs, and chatbot performance to identify opportunities for optimization.

Pricing

QuickReply.ai's website chatbot is available as part of its paid plans, with pricing shown on a quarterly or annual billing cycle. Quarterly plans start at:

Pros & Cons

Pros

• Proactive visitor engagement
• Conversational lead capture
• AI-human handoff
• Hot lead alerts
• Conversion and drop-off analytics
• Extensive integrations

Cons

• No free plan
• Pricing starts at $59/month
• Advanced features require higher-tier plans
• Messaging charges are extra

3. Manychat

Manychat is a chat marketing platform that helps businesses automate conversations across Instagram, WhatsApp, TikTok, Facebook Messenger, Telegram, SMS, and other supported channels. It is built around automations that help businesses respond to comments and DMs, capture leads, answer FAQs, and turn conversations into sales.

You can build automations with Manychat's Quick Automations and customizable Flow Builder, or use AI to help create flows. The platform also provides a unified Inbox for managing conversations and supports AI-powered automation on its higher-tier plans.

Key Features

• Instagram Automation: Automatically respond to comments, DMs, Story mentions, and new followers, while capturing leads and sharing links.
• Multichannel Automation: Connect supported channels such as Instagram, TikTok, Messenger, WhatsApp, Telegram, SMS, and email, depending on your plan.
• AI-Powered Automation: Use AI to help build flows and handle more complex conversations and FAQs on eligible plans.

Pricing

The Free plan includes basic automations and a unified Inbox but has Manychat branding. Paid plans remove the branding and provide more users, contacts, channels, automation capabilities, and support.

Pros & Cons

Pros

• Pros:
• Strong Instagram automation
• Easy no-code automation builder
• Supports multiple messaging channels
• AI-powered automation on higher plans
• Lead capture and sales automation

Cons:

• Free plan is limited to 25 active contacts
• WhatsApp, SMS, and email aren't available on the Free plan
• Advanced features require higher-tier plans
• Costs increase as your active contact limit grows

4. Engati

Engati is a platform that helps businesses create AI-powered and flow-based chatbots without coding. It supports automated conversations across websites, WhatsApp, Instagram, and other digital channels.

Engati offers a low-code bot builder for creating customized chatbot experiences, along with AI-powered conversations, live chat, integrations, and multilingual conversations. It also provides chatbot solutions for different industries and use cases.

Key Features

• Low-Code Bot Builder: Create conversational flows without extensive coding or development work.
• Multilingual Conversations: Engage customers in multiple languages with multilingual chatbot capabilities.
• Omnichannel Engagement: Deploy chatbots across WhatsApp, Instagram, websites, and other digital channels.

Pricing

Engati offers a 7-day free trial with no credit card required and zero setup cost. Its pricing is divided into WhatsApp, Omnichannel, and Partner plans.

WhatsApp

Three plans: Accelerator, Growth, and Enterprise, designed for different levels of WhatsApp automation and engagement.

Omnichannel

Two plans: Pro and Enterprise, with support for multiple digital channels and advanced chatbot features.

Partner

Three plans: Referral, Preferred, and Whitelabel, designed for businesses that want to resell or white-label Engati.

Pros & Cons

Pros

• Easy-to-use chatbot builder.
• 7-day free trial.
• Live chat.
• Multi-channel deployment.
• Multilingual support.

Cons

• No permanent free plan.
• Pricing varies by channel and plan.
• Advanced features require higher-tier plans.

5. Zoho SalesIQ

Zoho SalesIQ is a customer engagement platform that combines website live chat, visitor intelligence, chatbots, lead qualification, and analytics. Its chatbot builder lets businesses create chatbots to handle customer questions and provide 24/7 support.

SalesIQ also supports proactive engagement based on visitor behavior, lead scoring, chat routing, and integrations with more than 30 applications. Its higher-tier plans add more advanced chatbot and AI capabilities.

Key Features

• AI and Chatbots: Create chatbots and, on higher plans, use features such as Zia Agents, Answer Bot, hybrid chatbots, and AI-powered self-help.
• Visitor Intelligence: Track visitor activity and use lead scoring to identify and qualify potential customers.
• Live Chat and Routing: Engage visitors in real time and route conversations to the appropriate operators.
• Integrations: Connect SalesIQ with 30+ applications, including Zoho CRM, HubSpot, Shopify, Mailchimp, WordPress, and Zendesk.

Pricing

Zoho SalesIQ offers four main subscription plans.

Zoho SalesIQ also offers a free trial for its paid plans.

Pros & Cons

Pros

• Free plan available
• No-code chatbot builder
• Visitor tracking and lead scoring
• Live chat and routing
• Extensive integrations

Cons

• Advanced AI chatbot features are limited to higher-tier plans
• Free plan has limited chat volume
• Some chatbot and customization features require paid plans

6. Verloop.io

Verloop.io is an AI-powered customer service automation platform with a website AI chatbot that helps businesses answer customer questions, generate leads, and provide 24/7 support. Its website chatbot uses LLMs to understand customer intent and can handle conversations before handing more complex issues to live agents.

The chatbot also supports multilingual conversations, personalised chat experiences, and integrations with CRM and other business tools. Businesses can use a drag-and-drop builder to design and train conversational flows or create Gen AI-powered chatbots using prompts.

Key Features

• AI-Powered Chatbot: Uses LLMs to understand customer intent and answer queries through natural conversations.
• Multilingual Support: Supports 80+ languages and 20+ dialects.
• Customizable Flows: Design and train chatbot conversations using drag-and-drop tools or prompts.
• Live Agent Handoff: Transition complex conversations to live agents while maintaining the customer experience.

Pricing

Verloop.io does not publish fixed pricing on its official website and instead directs businesses to book a demo. SoftwareSuggest lists the following pricing:

Pros & Cons

Pros

• AI-powered website chatbot
• 80+ languages and 20+ dialects
• Customizable conversational flows
• Live agent handoff
• CRM integrations

Cons

• Official website does not publish fixed pricing
• Primarily positioned for businesses and enterprise customer service
• Advanced capabilities require higher-tier plans

7. Flow XO

Flow XO is an AI-powered chatbot platform for lead generation, customer support, sales, and scheduling. You can create AI assistants with different personas, connect knowledge bases, qualify leads, answer customer questions, and hand conversations over to live agents when needed.

It supports website chat as well as channels such as WhatsApp, Facebook Messenger, Telegram, and SMS. Flow XO also offers no-code integrations with 100+ cloud-based apps, including CRM, payment, and business tools.

Key Features

• AI Assistants: Create AI assistants for sales, support, and scheduling, with custom personas and business instructions.
• Knowledge Base: Connect knowledge bases to help chatbots provide answers and relevant resources.
• Lead Qualification: Use AI-powered intent and sentiment detection to qualify leads and guide them toward demos or scheduling.
• Live Chat: Transfer complex conversations to human agents with the existing conversation information available.

Pricing

Flow XO has a Free Forever plan with 100 interactions per month, 5 bots or active flows, two weeks of logs, and community support.

Pros & Cons

Pros 

• AI-powered chatbots for sales and support
• Knowledge base integration
• Lead qualification and intent detection
• Live chat handoff
• 100+ integrations
• Free plan available

Cons

• Free plan is limited to 100 interactions per month
• Additional usage and bots require paid add-ons
• Advanced capabilities are primarily available on the paid plan

8. Tidio

Tidio is a customer service platform that combines live chat, AI-powered conversations, and automated workflows. Its AI agent, Lyro, can answer customer questions using your support content, while Flows lets you create automated conversations based on predefined rules and visitor actions.

Tidio also combines live chat and ticketing in one platform, so teams can handle conversations themselves or use automation for common questions and tasks. Both Lyro and Flows can be used alongside the live chat experience on your website.

Key Features

• Lyro AI Agent: Uses AI to understand customer questions and provide personalized answers based on your support content.
• Flows: Create no-code automated workflows that can proactively engage visitors, answer predefined questions, and support lead generation.
• Live Chat & Ticketing: Manage live conversations and support tickets from the same platform.
• Knowledge-Based Responses: Lyro can use FAQs, website content, and other support resources to answer customer questions.

Pricing

Tidio has a Free plan with 50 billable conversations per month, plus a one-time allocation of 50 Lyro AI conversations and 100 Flow visitors. Lyro AI Agent and Flows can also be purchased separately, with additional usage available as your requirements grow. Tidio offers a 7-day free trial of its paid features.

Pros & Cons

Pros

• Free plan available
• AI-powered customer support with Lyro
• No-code automation with Flows
• Live chat and ticketing in one platform
• Knowledge-based AI responses
• Usage-based plans that can scale with your needs

Cons

• Lyro and Flows have separate usage limits
• Higher conversation volumes require paid plans or additional usage
• Advanced team and enterprise features are limited to higher-tier plans

Read Next: Best Tidio Alternatives for Customer Support in 2026

9. Zendesk

Zendesk offers AI-powered chatbots called AI agents that can automatically handle customer conversations. They can answer questions using trusted knowledge sources, resolve customer issues, and carry out actions in connected systems without requiring a human agent for every interaction.

Key Features

• AI Agents: AI-powered chatbots that answer customer questions and resolve issues automatically.
• Website Chat: Add AI-powered conversations to your website through Zendesk's Web Widget and messaging channels.
• Knowledge-Based Answers: AI agents can use trusted knowledge sources to answer customer questions.
• Automated Actions: AI agents can perform authorized actions and connect with other systems through APIs.
• Human Handoff: Customers can be transferred to a human agent when the AI cannot resolve their issue.

Pricing

Zendesk offers a 14-day free trial with no credit card required.

Pros & Cons

Pros

• Omnichannel support (website, mobile app, social media, and more)
• AI workflow automation
• Integrates easily with top apps like Jira, Instagramer Suite, and ChannelReply.
• Suitable for both customer service and sales teams

Cons

• Extensive range of features, pricing options, and add-ons can be overwhelming
• Limited customization for lower-priced plans

10. ChatBot

ChatBot is an AI-driven chatbot that scours your company website, help center, knowledge base, and other resources to provide quick and accurate responses to customers.  

The app has its own standalone AI so its not dependent on third-party providers like Google Bard or Open AI.

Key Features

• Drag and Drop Visual Builder: ChatBot lets you build your chat experience and engage customers with various conversation blocks plus bot response formats and actions.
• Chatbot Testing Tool: Using ChatBot, you can test your chat flow as you build, ensuring that it works as planned before going live. 
• Customizable Chat Widget: The app lets you tailor the look and feel of your chat widget to match your brand’s style and website design.
• API access: Provides developers with authenticated access to manage chatbots, including stories, interactions, entities, and webhooks.

Pricing

ChatBot offers a free trial for its Starter, Team and Business plans.

Meanwhile, its paid subscriptions include:

• Starter (for small companies): $52/month billed annually or $65/month billed monthly
• Team (for growing companies): $142/month billed annually or $169/month billed monthly
• Business (for a team within a big company): $424/month billed annually or $499/month billed monthly
• Enterprise (for large-scale businesses): Contact the ChatBot team for a fixed price contract with annual billing

Pros & Cons

Pros

• Lets you support an unlimited number of customers in real time and around the clock
• Provides ready-to-use templates so you don’t have to build conversational flows specific marketing, sales, or support task from scratch
• Easily integrates with live chat and help desk platform LiveChat, allowing you to combine AI technology with a human touch to deliver stellar customer service
• Beginner-friendly user interface

Cons

• Does not provide customer support via phone call
• Its chatbots do not always understand customer queries, especially complex ones

11. Botpress

Botpress is an AI agent platform for building, testing, and deploying AI-powered chatbots. Its visual Studio lets you design conversation flows, connect knowledge sources, add integrations, and build agents that can handle more complex, multi-step tasks.

For websites, Botpress provides Webchat, which lets businesses embed and customize an AI agent on their site. Agents can use information from websites, documents, spreadsheets, and other knowledge sources to answer questions, while integrations let them connect with external tools and services.

Key Features

• AI Agents: Build AI-powered agents that can understand requests, use knowledge, and complete multi-step tasks.
• Visual Builder: Design conversation flows and agent logic using a drag-and-drop canvas and test them with the built-in conversation emulator.
• Knowledge Bases: Connect websites, documents, spreadsheets, and other data sources so agents can provide answers based on your content.
• Webchat: Embed and customize Botpress AI agents on your website.
• Integrations: Connect agents to external tools, APIs, and services through Botpress Hub.

Pricing

Botpress uses conversation-based pricing, rather than charging per seat. The Free plan includes 100 conversations, while paid plans increase the included conversation volume.

For 250 conversations/month, the Plus plan shown above costs $189/month when billed monthly. The price increases as you increase your monthly conversation volume.

Pros & Cons

Pros

• AI-powered website chatbots
• Visual, drag-and-drop builder
• Knowledge bases for website and document content
• Multi-step AI workflows
• Extensive integrations
• Free plan available

Cons

• Conversation-based pricing can become expensive as usage increases
• Advanced collaboration features are limited to higher plans
• The platform can be more technical than simpler chatbot builders

Compare more tools:

• Chatbase Alternatives: 7 AI Customer Support Tools Worth Comparing in 2026
• 10 Best SleekFlow Alternatives To Upgrade Your Customer Support
• 6 Kore.ai Alternatives for AI Customer Support Worth Switching To in 2026

What Is a Website Chatbot?

A website chatbot is a tool that simulates human conversation with visitors to your website. 

These virtual assistants can interact with users, answer questions, provide information, and even perform tasks—all in a conversational manner. Many use cases exist for a website chatbot, from answering common questions to collecting information from leads and marketing.

Website chatbots work by leveraging artificial intelligence (AI) and rule-based systems to interact with users and automate tasks. Here's how they operate:

• User Interaction: A chatbot appears on a website as a chat widget. Users type questions or commands into the chat interface.
• Input Processing: The chatbot uses Natural Language Processing (NLP) to understand the user’s query by analyzing text and intent.
• Response Generation: Based on predefined rules or AI algorithms, the chatbot generates a relevant response, pulling information from a database or FAQs.
• Integration with Systems: Chatbots integrate with tools like CRM or e-commerce platforms to provide personalized and actionable results.

Take Chatling, for example.

Chatling is an intuitive chatbot solution that can improve deflection and resolution rates by up to 50% through generative AI responses. You can train your chatbot on websites, sitemaps, text inputs, and more to always assist with accurate information.

What are the Benefits of Chatbot for Website

24/7 Responses

Integrating a chatbot into your website comes with a significant advantage of providing uninterrupted assistance to your visitors. 

Unlike human agents, chatbots don't need breaks or sleep, which means your website is always open for business, regardless of the time zone or hour of the day. This ensures your visitors have access to the support they need—at any time.

Cost-Effective

Businesses, both small startups and large enterprises, are always looking for ways to optimize their operations and reduce expenses, and chatbots excel in this part. 

Here’s how chatbots can help you save money:

• Reduced labor costs: Unlike human customer support agents, chatbots don't require salaries, benefits, or breaks, making them a cost-effective solution for handling routine customer inquiries and tasks.
• Handles high-volume tasks: Chatbots can engage with multiple users simultaneously without compromising the quality of service. 
• Scalability: As your business grows, chatbots can quickly scale with it. You don't need to hire and train additional support agents to accommodate an expanding customer base.
• Error reduction: Chatbots operate with high accuracy, reducing the likelihood of costly errors in tasks such as order processing, data entry, or appointment scheduling.

Quick Response Time

By swiftly addressing user queries and automating repetitive tasks, chatbots free up valuable human resources to focus on more complex and strategic aspects of business. 

This streamlined approach leads to quicker problem-solving, reduced response times, and increased productivity—improving customer satisfaction and cost savings.

Criteria to Consider When Choosing a Chatbot For Websites

Multilingual Automated Support

Opt for a multilingual support chatbot, especially if your website serves a global or diverse audience. A multilingual chatbot ensures all users can engage comfortably, breaking down language barriers and broadening your reach.

Whether your customers prefer to communicate in English, Spanish, French, Chinese, or another language, Chatling has got you covered. You can easily add language support to your chatbot by editing the language settings.

Automation

An effective chatbot should handle routine tasks, inquiries, and processes without human intervention. Automation streamlines efficiency, allowing your team to focus on more complex tasks while the chatbot handles repetitive ones.

Here are the best chatbot automation tools to boost your efficiency.

Personalization

Choose a chatbot that offers personalization capabilities. A chatbot that recognizes user preferences, suggests relevant products or content, and addresses users by name enhances user engagement and satisfaction. Personalization fosters a sense of connection and builds customer loyalty.

Apart from these, make sure to consider the following criteria as well:

• Intelligent Communication: Opt for chatbots powered by strong AI and Natural Language Processing (NLP) capabilities to provide conversational and context-aware responses.
• Data-Driven Insights: The chatbot should provide robust analytics and reporting features to track user interactions, measure success, and identify areas for improvement.
• Adaptability and Growth Potential: Ensure the chatbot can scale with your business, handling higher traffic volumes or more complex customer queries as your needs evolve.
• Privacy and Security: Prioritize platforms that emphasize data security and compliance with regulations such as GDPR or CCPA to protect sensitive user information.
• Affordable Pricing Options: Select a chatbot that offers a balance between cost and features, ensuring it fits within your budget while meeting your specific needs.
• Reliable Support and Maintenance: Choose a provider with a strong support system to help resolve technical issues quickly and ensure the chatbot’s smooth operation.

Add a Free Chatbot to Your Website Today

Adding a chatbot to your website is a great way to engage your customers, improve their experience, and increase conversions—and it doesn’t need to break the bank. 

With Chatling, you can link data sources, train your bot, and add it to unlimited websites in minutes— all without entering your credit card info. When you’re ready to scale up, you can choose our affordable paid plans with advanced features.

Build the ideal chatbot for your website by signing up on Chatling for free today.