Quick Summary

This guide highlights the best Wix chatbots to automate responses, collect contact information, and guide users toward a purchase. We also introduce Chatling, an AI-powered chatbot with easy setup and strong customer support tools that help businesses turn traffic into revenue with minimal effort. Visit our blog for more insights and expert tips on leveraging AI chatbots.

Looking for the Best Chatbot for Wix Websites?

Chatbots have become one of the easiest ways to improve how your Wix website connects with visitors. From answering questions to collecting leads, a good chatbot helps you stay available without being online all the time. Instead of struggling with slow email responses or missed live chat messages, you can use a chatbot to provide instant support to your users.

In this Chatling guide, we’ll walk you through the top compatible chatbots for Wix. Each one is easy to install, simple to manage, and built to help you create a better user experience. If you're running a store, a portfolio, or a service business, there’s a solution here that can help.

Why Listen to Us?

We help businesses enhance their online customer support and engagement. We’ve worked with lots of websites built with Wix, helping them leverage AI chatbots to save time, reduce support workload, and convert more visitors into paying customers. We know what makes a chatbot helpful, how fast it should respond, and how it should fit into your website without slowing it down.

What is Wix?

Wix is a popular website builder that lets you create a professional-looking site without writing any code. It is known for its drag-and-drop editor, flexible templates, and built-in tools for blogs, online stores, portfolios, and service-based businesses. People use Wix to launch personal projects, small businesses, and even large e-commerce stores.

You have full creative control of how your site looks. You can quickly set up your site, customize it to match your brand, and manage everything in one place. It offers features like contact forms, galleries, product pages, and SEO settings, making it a complete solution for building and managing your website.

Why Do You Need a Wix Chatbot?

  • Faster Customer Support: A chatbot answers questions in real time, so visitors don’t have to wait. This helps reduce frustration and keeps people engaged with your site.
  • Lead Collection That Runs Automatically: You can collect lots of contact details through the chatbot. It asks simple questions and stores the answers, so you never miss a lead.
  • Helps Visitors Navigate Your Site: Many people leave a site because they can’t find what they need. A chatbot can guide users to the right page, product, or service in just a few seconds.
  • Saves You Time on Repetitive Questions: Chatbots are great at handling common questions about things like hours, pricing, or shipping. You won’t have to answer the same things several times.
  • Always Available, Even When You’re Not: A chatbot works around the clock. It helps your visitors at night, on weekends, or when you're busy with other parts of your business.

Our List of the Top Wix Chatbots to Boost Conversions

  1. Chatling
  2. Tidio
  3. Zoho SalesIQ
  4. LiveChat
  5. Intercom
  6. Drift
  7. Formilla

1. Chatling

Chatling is an AI-powered chatbot platform designed to enhance customer engagement and support for businesses of all sizes. Our platform offers seamless integration with Wix websites, allowing users to deploy intelligent chatbots without any coding knowledge. This helps your team reduce the support workload and free up time to focus on more complex tasks. 

Additionally, Chatling delivers human-like conversations while maintaining the efficiency of automated support. Through its easy-to-navigate dashboard, you can customize your chatbot's personality, responses, and appearance to match your brand identity. 

Key Features

  • AI-Powered Conversations: Chatling’s chatbot understands customer intent, answers questions accurately, and adapts to different conversation styles, delivering intelligent, human-like interactions that feel natural and engaging.
  • Easy Wix Integration: Simple one-click installation process that seamlessly integrates with Wix websites without requiring any technical expertise or coding knowledge from users.
  • Customizable Design: Comprehensive customization options allow businesses to modify the chatbot's appearance, colors, fonts, and positioning to perfectly match their website's branding and design aesthetic.
  • Multi-Language Support: Built-in support for multiple languages enables businesses to serve international customers in over 85 languages and expand their global reach with localized conversations.
  • Analytics and Insights: A detailed reporting dashboard that provides valuable insights into customer interactions, common questions, conversion rates, and chatbot performance metrics.
  • Lead Generation Tools: Advanced lead capture capabilities with customizable forms, qualification questions, and automatic CRM integration to convert visitors into potential customers.

Pricing

We offer a freemium model with a free plan that includes basic chatbot functionality. The Starter plan begins at $25/month, while the Pro plan costs $99/month. Enterprise pricing is available on request for larger organizations with custom requirements.

Pros

  • Excellent AI capabilities that can provide helpful contextual responses to customer inquiries
  • Simple interface that requires no technical skills for setup and management
  • Comprehensive customization options that allow for brand alignment
  • Strong analytics and reporting features for performance optimization
  • Cost-effective solution that reduces the need for larger customer support teams

Cons

  • Some detailed performance insights are only available on higher pricing tiers

2. Tidio

Tidio is a live chat and chatbot platform that combines automated responses with human support capabilities. The platform is designed to help businesses engage website visitors in real-time while providing 24/7 automated assistance through intelligent chatbots. 

Key Features

  • Hybrid Chat System: Combines automated chatbot responses with live human support, allowing for smooth transitions when complex issues require human intervention.
  • Visual Flow Builder: Drag-and-drop chatbot builder enables users to create complex conversation flows without coding.
  • E-commerce Integration: Integrates with popular platforms like Shopify, WooCommerce, and Wix to provide all-around support.
  • Mobile App Management: Dedicated mobile applications for iOS and Android allow support teams to manage conversations and respond to inquiries on the go.
  • Visitor Tracking: Real-time visitor monitoring shows who's on your website, pages viewed, and browsing behavior to provide context for better support.

Pricing

Tidio offers four pricing plans. Starter plan at $24.17 per month, Growth plan at $49.17 per month, Plus plan at $749 per month, and Premium plan at $2999 per month.

Pros

  • Combines automation and human support capabilities for full customer support
  • Strong e-commerce features with proven ROI for online stores
  • Ability to use conditions in your chatbot flows

Cons

  • Cannot manage multiple chats at the same time
  • Lacks multilingual support 

3. Zoho SalesIQ

Zoho SalesIQ is a customer engagement platform that combines live chat, chatbots, and visitor analytics into a unified solution. As part of the extensive Zoho ecosystem, SalesIQ integrates seamlessly with other Zoho applications like CRM, Desk, and Campaigns, creating a cohesive business management experience.

Key Features

  • Zoho Ecosystem Integration: Native integration with the entire Zoho suite, including CRM, Desk, Campaigns, and Analytics for a unified business management experience.
  • Visitor Scoring: An advanced lead scoring system that automatically rates website visitors based on their behavior, engagement level, and potential value to the business.
  • Screen Sharing: Built-in screen sharing and co-browsing capabilities allow support agents to provide visual assistance and guide customers through complex processes.
  • Multi-Channel Support: Unified inbox that consolidates conversations from website chat, email, social media, and mobile apps into a single interface for efficient management.
  • Advanced Analytics and Reporting: Real-time analytics and performance metrics, enabling businesses to monitor customer interactions and make data-driven decisions.

Pricing

Zoho SalesIQ offers four pricing plan options. The free plan with up to 100 chat sessions per month. The Basic plan costs $10/month per user, while the Professional plan is priced at $17/month per user. Enterprise pricing starts at $25 /month per user with custom features and dedicated support.

Pros

  • Provides real-time visitor alerts so you never miss a lead.
  • Excellent integration with Zoho's business suite for comprehensive workflow automation.
  • Ability to manage multiple chats simultaneously

Cons

  • Setting up the chatbot is a complicated process due to the interface design
  • Does not integrate with other communication channels.

4. LiveChat

LiveChat is a customer service platform serving businesses for over two decades with reliable chat solutions. The platform combines live chat functionality with AI-powered chatbots to provide comprehensive customer support coverage around the clock. 

Key Features

  • Advanced Team Management: Comprehensive agent management system with skills-based routing, workload distribution, and performance monitoring to optimize team efficiency and customer satisfaction.
  • Proactive Chat Invitations: Automated triggers that initiate conversations with visitors based on specific behaviors, time spent on a page, or other customizable criteria to increase engagement.
  • Rich Messaging Options: Support for file sharing, screen sharing, message sneak-peek, and rich text formatting to enhance communication quality and problem-solving capabilities.
  • Extensive Integration Library: Over 200 native integrations with popular business tools, including CRM systems, e-commerce platforms, help desk software, and marketing automation tools.
  • Conversion Tracking: Built-in analytics that track chat-to-sale conversions, revenue attribution, and ROI metrics to measure the direct impact of chat support on business growth.

Pricing

LiveChat offers a 14-day free trial with no credit card required. The Starter plan begins at $20/month per agent for basic live chat functionality. The Team plan costs $41/month per person. The Business plan is priced at $59/month per person with comprehensive reporting and integrations. Enterprise pricing is available on request for large organizations.

Pros

  • An extensive integration ecosystem that connects with most business tools
  • Strong reporting and analytics capabilities for performance optimization
  • Excellent mobile apps for both agents and customers

Cons

  • Inability to handle complex questions
  • Can be expensive for small businesses with a small team.

5. Intercom

Intercom is a leading customer messaging platform that combines live chat, chatbots, and customer support tools into a unified solution for modern customer engagement. Its AI-powered bots are capable of handling complex customer journeys and integrating seamlessly with sales and marketing workflows.

Key Features

  • Resolution Bot: An AI-powered chatbot that can resolve common customer issues automatically, learn from interactions, and escalate complex problems to human agents when necessary.
  • Custom Bots Builder: Visual bot builder with pre-built templates and workflows that allow businesses to create sophisticated conversation paths without technical expertise.
  • Customer Data Platform: Comprehensive customer profiles that aggregate data from multiple touchpoints, providing agents with complete context for every conversation and interaction.
  • Omnichannel Messaging: Unified inbox that consolidates conversations from website chat, in-app messaging, email, and social media into a single interface for streamlined management.
  • Advanced Automation: Sophisticated workflow automation that can trigger actions based on customer behavior, segment targeting, and conversation outcomes to improve efficiency.

Pricing

Intercom's pricing starts with the Essential plan at $39/month for basic chat and help desk features. The Advanced plan costs $99/month per seat and includes automation and integration features. The Expert plan is priced at $139/month per seat with advanced AI and analytics. Enterprise pricing is available on request for large organizations.

Pros

  • Industry-leading AI and automation capabilities for customer support
  • Excellent user experience design with a simple interface
  • Strong integration with sales and marketing tools for comprehensive customer journey management

Cons

  • Premium pricing that may be too high for small businesses
  • Limited integration options with CRM and other channels.

6. Drift by Salesloft

Drift by Salesloft is a conversational marketing and sales platform that focuses on qualifying leads, booking meetings, and driving sales through intelligent chatbots and live chat functionality. The platforms’ unique approach combines marketing automation with sales enablement, helping B2B companies streamline their lead generation process. 

Key Features

  • Conversational ABM: Engage high-value prospects with personalized chat experiences triggered by real-time company data and intent signals.
  • Meeting Scheduler: An Intelligent meeting booking system that connects prospects directly with sales reps based on availability, territory, and lead qualification criteria.
  • Playbooks: Pre-built conversation flows designed for specific sales and marketing scenarios, including lead qualification, demo requests, and customer onboarding processes.
  • Revenue Intelligence: Advanced analytics that track conversation-to-pipeline metrics, revenue attribution, and sales performance to optimize conversational strategies and improve ROI.
  • Sales Insights: Real-time notifications and lead scoring that alert sales teams when high-value prospects are engaging with chatbots or browsing key pages.

Pricing

Drift operates a quote-based pricing system.

Pros

  • Excellent focus on sales and lead generation with proven ROI for B2B companies
  • Integrates with popular CRM and marketing automation platforms
  • Advanced lead qualification and routing capabilities

Cons

  • May be a steep learning curve to master some important features
  • Can generate some low-quality conversations

7. Formilla

Formilla is a live chat and chatbot platform designed for small to medium-sized businesses seeking affordable customer engagement tools. The platform emphasizes simplicity and ease of use while providing essential chat functionality and basic automation features.

Key Features

  • Real-time Visitor Monitoring: Live visitor tracking that shows who's browsing your website, their location, pages viewed, and time spent to provide context for support interactions.
  • Mobile Apps: Dedicated mobile applications for iOS and Android that allow support teams to manage conversations and respond to customer inquiries on the go.
  • Customizable Chat Widget: Fully customizable chat interface that can be styled to match your website's design, including colors and welcome messages.
  • Email Integration: Automatic email notifications and chat transcript delivery to ensure no customer inquiries are missed, even when agents are offline.
  • Smart Messaging and Automation: Send automatic messages to visitors based on what they do on your site. 

Pricing

Formilla offers a free plan with basic chat functionality. The Premium plan costs $17.49/month for small businesses with 1 chat agent. The Pro plan is priced at $49.99/month for up to 2 chat agents with additional features. The Growth plan costs $74.99/month with 2 chat agents and unlimited email messaging.

Pros

  • Affordable pricing suitable for small businesses and startups
  • Simple setup requiring minimal training
  • Good basic functionality covering essential chat automation needs

Cons

  • Messages can be easy to miss with the low notification tone
  • Fewer integration options with third-party business tools

Drive Better Results with Chatling’s AI-Powered Chatbot 

Choosing the right chatbot for your Wix site will help boost lead generation and increase sales. Among the options available, Chatling stands out as a complete solution. 

It offers more control, better customization, and smart automation without the need for coding. You can train it using your content, set it up in minutes, and start engaging with your customers. Chatling is designed to help businesses of all sizes scale their lead generation efforts efficiently.

Start your free trial today and give your visitors the instant support they need.