We’re thrilled to announce the release of AI Agents – a powerful new way to supercharge your business with intelligence, automation, and control.
What are AI Agents?
AI Agents are smarter, task-oriented assistants built to work for you. Unlike traditional chatbots that require step-by-step flows, AI Agents can:
- Understand intent – detect what your users are asking for, even if they phrase it differently.
- Make decisions – evaluate context and decide the best next step.
- Take action – call APIs, send and fetch data, or collect lead data directly from the conversation.
- Handle complexity – capture data, follow multi-step logic, and deliver personalized outcomes.
Think of them as your company’s “brain + hands” – able not only to respond, but also to do things on your behalf.
Why we built this
Over the past year, we’ve seen Chatling power thousands of interactions across industries – from healthcare to SaaS to e-commerce. Many of you told us:
“Chatling already saves us hours by answering FAQs instantly. But if it could also carry out tasks for customers, it would completely transform how we work.”
We listened. AI Agents are our answer to making your assistant not just reactive, but proactive—an intelligent team member that reduces manual work, drives sales, and improves customer experience.
How to access AI Agents
AI Agents are a standalone product within Chatling. You can set one up directly from your account—just like creating a chatbot.
What’s next
This is only the start. In the coming weeks, we’ll be releasing deeper integrations with tools you already rely on—such as Zapier, HubSpot, Cal, and more—so your Agents can accomplish even more.
Start building your first AI Agent today in Chatling and let us know your feedback.